Google chrome not downloading files4/9/2024 ![]() If nothing else works, contact Google Drive's support team to seek a solution to your problem. Note that you don't lose your synched content, like your bookmarks, history, and passwords when you bring your browser to the factory defaults. Doing so wipes off all your saved settings and lets you start from scratch. To fix that, reset your Chrome, Firefox, or Edge browser to the factory settings. You or someone else may have incorrectly configured an option in your web browser, causing the issue. If your web browser still doesn't download your file, your browser configuration might be faulty. Related: How to Clear Cache and Cookies in Google Chrome Reset Your Web Browser Check out our guide for your specific web browser to learn how to do that. Sometimes, this data becomes corrupted, causing various random issues.Ĭlearing the cache in Chrome, Firefox, and Edge is as easy as choosing a few options. This cache is basically the internet data that your browser has saved to help you quickly access your favorite sites. One way to fix many general issues in your web browsers is to clear your web browser's saved cache. We explain how to do that in the sections below. You can clear your web browser's cache files, or simply reset the browser to potentially fix your issue. In case your file downloads in your other web browser, your previous browser is likely the culprit. For example, if you're currently using Chrome, switch to Firefox and see if your file downloads. To do that, simply switch to another web browser installed on your computer. Related: Why You Should Use Multiple Web Browsers This helps you find out if your issue has to do with your web browser's configuration. To rule out any possibility of your web browser being the culprit, open a different web browser on your computer and try to download your file. Related: How to Force Quit an App on Windows 10 Use a Different Web Browser In this case, uninstall that app and grab an alternative app to save files from the web. ![]() If that fixes your issue, your download manager app is the culprit. If that doesn't work and your app pops-up when you start a file download, force the app to close on your Windows or Mac machine. In most cases, you can disable your download manager app by closing the app. It's possible your download manager has a problem, causing your Drive downloads to fail. If you use a download manager to save files from the internet, turn the app off and see if your Google Drive file download works. You can enable one extension at a time in your Chrome, Firefox, or Edge web browser to find the culprit, then remove that extension from your browser. If it does, your extensions are likely the culprit. Once you've done that, try downloading your file and see if it works. Opening an incognito window in Chrome, Firefox, and Edge is very easy. This window isolates your installed extensions, meaning it doesn't launch those extensions when you're in an incognito window, letting you check if those items are the culprit. Related: How to Uninstall or Disable Extensions in Google Chromeīefore toggling off or removing your extensions, verify an extension problem by using an incognito window in your web browser. In this case, try fixing your issue by rebooting your router or following other internet troubleshooting tips. If your connection has issues, the site won't load. To check your connection, launch a new browser tab on your computer and open a site. Related: Internet Problems? Here's How to Tell if It's Your ISP's Fault An inactive or unstable can cause a network error, as the link between your computer and your download site gets interrupted. When a download fails on Google Drive or anywhere else, ensure your internet connection is working and is stable. If this is the issue you've encountered, you don't have to follow the following troubleshooting tips, as waiting is all you have to do to be able to download your file. This means you'll have to wait a few minutes before re-attempting your file download. In this case, Google Drive will display a message stating that many users are downloading that file simultaneously. This makes Google's servers a bit too busy, preventing new downloads. ![]() One possible reason you can't download a file from Google Drive is that too many people are downloading the same file at the same time.
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